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Accessibility

Celebrations should be open to everyone.

We are working to make our store easier to use and we welcome feedback when something gets in the way.

Our commitment

Shimmer & Confetti is committed to making our website and customer service accessible to people with disabilities. We continue to review the store, improve common shopping tasks and address barriers that customers report.

Need help using the website?

If you have difficulty reading a page, using a form, completing checkout or accessing information, please contact us. We can help you find product information, place an order or provide the information in another reasonable format.

When reporting an accessibility problem, please include the page address, the device or browser you were using and a short description of what happened. Do not include payment card details or other sensitive information.

Ongoing improvements

Accessibility work is ongoing. We review customer feedback and make practical updates to navigation, text, forms, images and interactive features. Some third-party services may be outside our direct control, but we will still help you find another way to complete the task when possible.

Feedback

We welcome specific feedback about accessibility. Contacting us will not affect your ability to shop with us or receive customer service.